Tourist Guide Institute has been accredited by Cathsseta as a National Service Provider to offer courses to train tourist guides. (Cathsseta Accreditation Number: 613/P/000010/2004) The course co-ordinators and assessors are Scott and Julie Womack with Yvette van Zyl as Cathsseta accredited moderator.
Tourist Guide Institute has offered 4 full time courses throughout the year and 2 part time after hours course, but we have now adapted the rest of the year’s courses to 2 online courses and 1 full time course for 2020 due to Covid-19. For 2021, we shall be offering 2 full time courses in January and October and 4 online courses.
Full time courses: Monday – Fridays 08:30 – 17:00 for 2 weeks of contact time (and then 5 weeks of self study and research)
Culture Site Guide: LEVEL 4 (SAQA ID: Tg/CultSiteGd/4/0031) (Western Cape Province Regional Guide)
To qualify for this certificate, competence in the prescribed unit standards must be achieved and embedded knowledge of the various areas must be demonstrated. Certification will entitle you to guide in the following geographical areas:
First Phase for CT courses:
a. The Cape Metropole
b. The Winelands
c. The Overberg
d. West Coast, the Swartland & the Sandveld
e. The Breede River Valley
Second Phase for CT courses:
f. The Garden Route
g. The Little Karoo & Great Karoo
h. Olifants River Valley
i. Port Elizabeth & environs
After the two week course of contact time and then a further 5 weeks of self study and research with the FIRST written examination, you will qualify as a Culture Site Guide and will be able to guide in the first five sub-regions as set out above. To be able to guide throughout the Western Cape Province you have to write a SECOND examination – knowledge of visiting sites only. If this exam is done within a month of doing the course, the cost is included in the initial course cost. If this phase is done at a later stage, the study material is available from our office at a cost of R700 (The examination cost is included).
Course Fee for 2020:
R6,900.00 with a non-refundable deposit of R3,500.00 for full time courses in Cape Town and R6,950.00 for the part time after hours courses in Cape Town with a non-refundable deposit of R3,500.00 .
Course Content for Cape Town courses:
The course comprises two Modules:
- Introduction and Course Outline
- Unit Standards and Outcomes Based Education
- Planning an itinerary
- How to do research
- Guiding techniques: – Expectations of the Tourist Guide; Role of a Tourist Guide; Communication; Responsibilities; Meet and greet at the airport; Problem handling; Care of the customer, Coping in an Emergency; Code of Guiding Practice; Professionalism; Guiding people with special needs; Route Planning; Guide-lines for a successful tour; Code of Ethics as a tour guide
- Marketing yourself as a guide
- History of South Africa
- Geography of SA and Western Cape
- Demographics of South Africa (Population)
- Architecture of Cape Town
- Fauna and Flora of South Africa
- Common birds of the Western Cape
- South Africa’s Cultural Heritage
- South Africa’s Government Institutions and Social Services
- Table Mountain National Park
- Cape Town City Tour
- Cape Peninsula Tour
- Cape Winelands Tour
- Full day intermediate wine course with a wine maker
- Overberg including whales
- West Coast
- Breede River Valley
- The Townships of Cape Town
Conducting a practical tour. Five day tours are done under the guidance of experienced tourist guides.
Practical guiding sessions:
b. Township Tour
c. Historical Cape Town City Tour
d. Peninsula Tour
e. Winelands Tour
f. Overberg Tour
A further two tours are done as a group project in class:
a. Breede River Tour
b. West Coast Tour.
Monday : Registration and Induction, Informal Assessment, Guiding Techniques
Tuesday : History (and architecture), Communication Skills, Geography
Wednesday : Wine Course – theory and practical
Thursday : Cultures of Cape Town, Table Mountain National Park, Drawing up an Itinerary, Group Project
Friday : City Tour practical
Monday : Overberg Tour and a practice for students
Tuesday : Kirstenbosch and Township Tour
Wednesday : Peninsula Tour formal assessment
Thursday : Winelands Tour as formal assessment
Friday : Wine exam, Marketing yourself as a guide, Unit Standards and Final Exam information
Duration of lectures & practicals:
Starting daily at 08:30 till approximately 17:00
Wine Industry Course:
The intermediary certificate course on the wine industry is presented as part of the course syllabus.
A comprehensive set of notes in the form of two manuals, covering all aspects of the course, will be issued at the commencement of the course.
Free parking is available on the days of the theoretical work done in the classroom. MyCiti bus runs 200m from the venue.
- The completed registration form (p. 3-4 of Prospectus).
- A non-refundable deposit of R3,500 for 2020
- A short CV containing information pertaining to your education and employment history.
- Proof of highest qualification
- A recently certified copy of your RSA I.D. OR
- A recently certified copy of Alternate ID (if applicable): Work Permit (TOURISM RELATED) / Passport / Refugee Status Document / (Permanent) Residency Document etc.
- A PASSPORT Number is very important if you have an Alternate ID.
- A recently certified copy of your highest qualification
- If you speak a language other than ENGLISH and AFRIKAANS or any of the other 9 official languages of South Africa, you are required to hand in proof of fluency for the relevant language(s). A letter from an official body such as a university or embassy shall suffice.
For your convenience please deposit the required amount directly into the account of Tourist Guide Institute. See the bank account details on registration form.
If payment has been made via EFT or bank deposit then the deposit slip and completed registration form must be emailed to the office. See details on the Registration Form.
First Aid Training:
It is a prerequisite to obtain a basic First Aid Certificate to qualify for registration as a tourist guide.
It can be done through any accredited First Aid Training Institution e.g. St. Johns Ambulance; Frontline Emergency Care, Edumed or Dynamikos Training Network. The contact details are available under the First Aid tab/page of this website.
Or download registration form here.
After registration guides can extend their area of operation by self-study of other provinces. Once the candidate is ready, the knowledge of the Site (province) is tested in an examination paper set by the Tourist Guide Institute. The Tourist Guide Institute has been accredited to evaluate tourist guides (for all areas) who want to qualify for additional areas.
Eastern Cape Province
Free State Province
Kwa Zulu Natal Province
Northern Cape Province
North West Province
Once a tourist guide feels that he/she is ready to be tested on an additional site/region/province an appointment is made with TGI and a written exam and 2 itineraries are drawn up as assessments. If successful TGI will issue him/her with a certificate for the new qualification. The cost for these exams are R600.00 per site/region/province.
National Tourist Guides
National tourist guides are registered to operate in all the regions or provinces. To be able to guide nationally, a candidate has to (after completing Phase 2) also complete Phase 3 for all the regions/sites/provinces.