Online Training Courses

  • Berkhamstead

    A tour guide's role is vital as often it's the tourist's first impression with the people and culture of the place they're visiting.

  • Table Bay and Cape Town City

    Cape Town, the Mother City of South Africa, capital of the Western Cape and the most beautiful city by the sea, is on everyone's 'bucket list'.

  • ‘Fynbos’ part of the Cape Floral Kingdom, the richest in the world with more than 8 500 different species and only found in the Western Cape.

    'Fynbos' part of the Cape Floral Kingdom, the richest in the world with more than
    8 500 different species and only found in the Western Cape.

  • IMG_0533b

    Bontebok only found in South Africa and Lesotho, with the Western Cape home to the largest numbers.

  • WC-Durbanville-Hills_20120623_0024

    Our 9 different Wine Regions offer tourists more than 500 different wine estates to visit and sample cultivars such as Sauvignon Blanc, Chenin Blanc, Merlot, Shiraz and even our own exclusive Pinotage.

  • Cederberg

    Tourist will love South Africa's sunshine and exquisite scenery. We offer many outdoor activities such as hiking in the Cedarberg Mountains. "Travel makes one modest, you see what a tiny place you occupy in the world." - Gustave Flaubert

  • 0055_Western-Cape_Hermanus-Whales_22092007b

    Hermanus, only 1,5 hours from Cape Town, rated the best 'whale sighting' destination in the world. Join us for the Whale festival in September.

  • IMG_0013b

    The spring flowers along the West Coast cover the land with a colourful carpet each year from July to September.

  • Paternoster

    Coastal towns along the Cape coastline offer tourists scenic beauty, tranquility and rest.

  • Stitch-Table-Mountain-Sunset-001

    Share your love for Cape Town and South Africa with others by becoming a tourist guide. "Though we travel the world over to find the beautiful, we must carry it with us or we find it not." - Ralph Waldo Emerson

Phase One

Tourist Guide Institute has been accredited by Cathsseta as a National Service Provider to offer courses to train tourist guides. (Cathsseta Accreditation Number: 613/P/000010/2004) The course coordinators and assessors are Scott and Julie Womack with Yvette van Zyl as Cathsseta accredited moderator.

Tourist Guide Institute offers 2 types of online tourist guide training courses:

  1. Online office hours practicals
    Online theory for 7 weeks followed by 4 days face to face practicals during office hours, 1 face to face practical on a Saturday morning and half day exam during office hours.
  2. Online after hours practicals
    Online theory and 5 Saturdays for practicals with an evening exam at the end of the 8 week course.

Culture Site Guide: LEVEL 4 (SAQA ID: Tg/CultSiteGd/4/0031) (Western Cape Province Regional Guide)

To qualify for this certificate, competence in the prescribed unit standards must be achieved and embedded knowledge of the various areas must be demonstrated. Certification will entitle you to guide in the following geographical areas:

Phase One:

a. The Cape Metropole
b. The Winelands
c. The Overberg
d. West Coast
e.The Breede River Valley

Phase Two:

f. The Garden Route
g. The Little Karoo and Great Karoo
h. Olifants River Valley
i. Port Elizabeth and environs
j. Namaqualand

After the eight week course and the FIRST written examination, you will qualify as a Culture Site Guide and will be able to guide in the first five sub-regions as set out above. To be able to guide throughout the Western Cape Province you have to write the SECOND examination – knowledge of visiting sites only. If this exam is done within a month of doing the course, the cost is included in the initial course cost. If this phase is done at a later stage, the study material is available from our office at a cost of R800 (The examination cost is included).

Course Fee for 2020: 

R6,900.00 with a non-refundable deposit of R3,500.00

Course Content:

The course comprises two Modules:

Module 1: Online theory in the form of written course material and videos

  • Introduction and Course Outline
  • Unit Standards and Outcomes Based Education
  • Planning an itinerary
  • How to do research
  • Guiding techniques: –  Expectations of the Tourist Guide; Role of a Tourist Guide; Communication; Responsibilities; Meet and greet at the airport; Problem handling; Care of the customer, Coping in an Emergency; Code of Guiding Practice; Professionalism; Guiding people with special needs; Route Planning; Guide-lines for a successful tour; Code of Ethics as a tour guide
  • Marketing yourself as a guide
  • History of South Africa
  • Geography of SA and Western Cape
  • Demographics of South Africa (Population)
  • Architecture of Cape Town
  • Fauna and Flora of South Africa
  • Common birds of the Western Cape
  • South Africa’s Cultural Heritage
  • South Africa’s Government Institutions and Social Services
  • Table Mountain National Park
  • Cape Town City Tour
  • Cape Peninsula Tour
  • Cape Winelands Tour
  • Full day intermediate wine course with a wine maker
  • Overberg including whales
  • West Coast
  • Breede River Valley
  • The Townships of Cape Town
  • Kirstenbosch

Module 2: Practicals

Conducting a practical tour. Five tours are done under the guidance of experienced tourist guides.

Practical guiding sessions:

a. Historical Cape Town City Tour
b. Overberg Tour
c. 2 wine estates visited
d. Winelands Tour
e. Peninsula Tour

A further two tours are done as a written assessment:

a. Breede River Tour
b. West Coast Tour

Sample Programme:

Theory – 7 weeks of online videos covering:

Registration and Induction, Guiding Techniques, History (including architecture), Communication Skills, Geography, Wine Course theory, Cultures of Cape Town, Table Mountain National Park, Drawing up Itineraries, Marketing yourself as a guide

PLUS

1. Online Weekday Practicals

Thursday : City Tour
Friday : Overberg Tour practice for students
Saturday morning : Wine Course practical – visit 2 wine estates
Monday : Peninsula Tours as assessment for students
Tuesday : Winelands Tour as assessment for students

OR

2. Online Saturdays practicals:

a) Wine Course practicals – visit 2 wine estates
b) City Tour
c) Overberg Tour as a practice for students
d) Winelands Tour as assessment for students
e) Peninsula Tour as assessment for students

PLUS

Exam Day:

1. Online office hours practicals : Wednesday, after the Winelands Tour, from 08:30 – 13:00
2. Online after hours practicals : Monday evening, after the Peninsula Tour, from 17:30 – 22:00

PLUS

Wine Exam for Online Courses : this will follow the final exam and be done online within a month of completing the 8 week course.

Duration of practicals:

Day time practical tours starting at 08:30 till approximately 17:00

Wine Industry Course:

The intermediary certificate course on the wine industry is presented as part of the course syllabus.

Course Material:

A set of notes in two comprehensive manuals, covering all aspects of the course, will be available online as well as videos covering all the theory.

Parking:

Free parking is available on the days of the practicals and exam.

Registration:

  • The completed registration form (p. 3-4 of Prospectus).
  • A non-refundable deposit of R3,500 for 2020
  • A short CV containing information pertaining to your education and employment history.
  • Proof of highest qualification
  • A recently certified copy of your RSA I.D. OR
  • A recently certified copy of Alternate ID (if applicable): Work Permit (TOURISM RELATED) / Passport / Refugee Status Document / ( Permanent) Residency Document etc.
  • A PASSPORT Number is very important if you have an Alternate ID.
  • A recently certified copy of your highest qualification
  • If you speak a language other than ENGLISH and AFRIKAANS or the other 9 official languages of South Africa, you are required to hand in proof of fluency for the relevant language/s. A letter from an official body such as a university or embassy shall suffice.

For your convenience please deposit the required amount directly into the account of Tourist Guide Institute. See the bank account details on registration form.
If payment has been made via EFT or bank deposit then the deposit slip and completed registration form must be emailed to the office. See details on the Registration Form.

First Aid Training:

It is a prerequisite to obtain a basic First Aid Certificate to qualify for registration as a tourist guide.
It can be done through any accredited First Aid Training Institution e.g. St. Johns Ambulance; Frontline Emergency Care, Edumed or Dynamikos Training Network. The contact details are available under the First Aid page of this website.

Register here.

Or download registration form here.

Phase Two

After qualifying to be registered as a local Cape Town and Environments tourist guide, the tourist guide can apply for the information on the below areas. These notes cover the five sites that make up the Western Cape Province tours.

  • Garden Route
  • Klein Karoo &Great Karoo
  • Olifants River Valley
  • Port Elizabeth and environs
  • Namaqualand

If this exam is done within a month of doing the course, the cost is included in the initial course cost. If this phase is done at a later stage, the study material is available from our office at a cost of R800 (The examination cost is included).

Phase Three

After registration guides can extend their area of operation by self-study of other provinces. Once the candidate is ready, the knowledge of the Site (province) is tested in an examination paper set by the Tourist Guide Institute. The Tourist Guide Institute has been accredited to evaluate tourist guides (for all areas) who want to qualify for additional areas.

Eastern Cape Province
Free State Province
Gauteng Province
Kwa Zulu Natal Province
Limpopo Province
Mpumalanga Province
Northern Cape Province
North West Province

Once a tourist guide feels that he/she is ready to be tested on an additional site/region/province an appointment is made with TGI and a written exam and 2 itineraries are drawn up as assessments. If successful TGI will issue him/her with a certificate for the new qualification. The cost for these exams are R600.00 per site/region/province for 2020.

National Tourist Guides
National tourist guides are registered to operate in all the regions or provinces. To be able to guide nationally, a candidate has to (after completing Phase 2) also complete Phase 3 for all the regions/sites/provinces.